System leadership: how to get involved

By Amandeep Doll, RPS Regional Liaison Pharmacist

The NHS landscape is always changing and it can be difficult to know where to start for pharmacists who want to get involved in their local health and care systems.

You may have recently heard a lot about ‘systems’ in healthcare – but what are they really about? In short, they mean working collaboratively across health and social care boundaries to improve patient and public outcomes.

Current systems

The systems in England which plan, organise and deliver health and care services are called Integrated Care Systems (ICS), Sustainability and Transformation Partnerships (STPs) and Primary Care Networks (PCNs). The NHS Long Term Plan will be delivered through these systems, which will work in collaboration with existing commissioning, secondary care providers and local authorities.

Pharmacists must be part of these structures at leadership level to ensure the future success of the profession at every level of practice. Our impact in systems is maximised when we integrate with the wider health and social care team.

Our challenge

The challenge for pharmacists is to deliver system-wide medicines optimisation, creating a collective sense of responsibility across different areas of pharmacy, organisations and individuals. This has the potential to dramatically improve population health.

To do this, pharmacists must be formally recognised by these systems and a framework established to support pharmacy integration and build a collaborative approach.

But where on earth do you start? If you’re keen to get involved, we can help you explore leadership opportunities within healthcare.

We can help

Our brand new online tool A systems approach to medicines optimisation and pharmacy will help you navigate the opportunities for pharmacy service development and medicines optimisation within local health and care systems.

It identifies six ways you can support effective system leadership and is packed full of practical advice to encourage collaborative working. It also provides checklists of the resources, standards and guidance needed to build knowledge and skills, along with case studies of how pharmacists have improved medicines optimisation and patient care.

A systems approach to medicines optimisation and pharmacy is part of our support for members working to improve medicines optimisation. I really hope that other pharmacists will contribute their experiences and share good practice in this rapidly changing environment. We need to see what works and what doesn’t so we can all learn to lead better.

Why not submit your own leadership case study?

Download our case study template and email it to england@rpharms.com

Related resource: Medicines Optimisation

Every day is a school day for Chris

By Chris Maguire, pharmacist and marketing manager at Beckton Dickinson

I studied pharmacy at Queens University, Belfast.

I completed my pre-reg in community pharmacy, in a small chain, in the same town I went to school. Once I had finished, I did a few locums for the same company and was offered a relief position. I had friends in England who told me about the offers they’ve been receiving. I was tempted…and made the move to the “mainland”. I applied for few jobs and got one with Lloyds pharmacy, living in Liverpool. I moved from relief manager, to pharmacy manager to cluster manager. I was really enjoying work and career progression, but I had always wanted to travel so I took a career break for a year and travelled.
I even got to work in a hospital in Sydney for 6 months of my 14 months adventure.

When I came home, I got a job at Interface Clinical Services, working in primary care. Delivering services such as osteoporosis, diabetes and asthma reviews. Again, I started making my way up – from service development, to a national lead pharmacist.

I managed a team of 90 pharmacists running reviews, clinics, hospital work and made sure they were trained.  I had always been focused on delivering care based on NICE guidance or the latest evidence in disease areas.
I think that with more responsibility, pharmacists can help make a change on a bigger scale.

In my roles in primary care, I learned how clinical systems work in GP land, how the mechanics of QOF work.  I strongly believe that with up-skilling pharmacists to be experts in specific disease areas and pharmacy integration we can create better primary care services. 

I’d been working on a diabetes service specifically for quite a while and think there is so much more pharmacists could do.  It was because of my experience in primary care that I was approached by industry to join as a project manager and help to deliver value based health care. A concept where value is the outcome for the patient over the cost. I thought this was an amazing opportunity to help on a bigger scale and to gain experience in industry.

I had been approached by industry before with an MSL opportunity. I looked into their portfolio, their evidence, the guidelines and felt that it wasn’t a good fit and I couldn’t hang my pharmacist hat on that. So, I stayed with Interface for another 2 years, gaining more experience and exposure working with federations, CCGs, hospitals, AHSNs, NICE and others. It’s not always how fast you can get to the new job but going for the right job.

After working for a year as a project manager, I applied for a marketing manager job. I didn’t have any experience in marketing, but I do understand how the NHS and the supply chain works.  I understand how the use of data can help improve outcomes, which helped me get the job! I’ve now also enrolled on a course to become CIM (Chartered Institute of Marketing) certified at diploma/degree level to make sure I have all the basics and grounding needed.

Every day is a school day! 

Find out more about how to get a job in pharmaceutical industry

Peer Discussion day has arrived

The moment has arrived.  RX and I are sitting opposite one another in the Bell Room at RPS HQ.  Messrs Squire and Hills, grandees from pharmacy history looking down at us from the wall and behind us the artefacts of the museum (I’m hoping there isn’t a thumbscrew in the museum and that this is going to be a free flowing discussion).

Read more Peer Discussion day has arrived

How Pharmaceutical Journal Publications are helping you meet your planned and unplanned learning requirements for revalidation

Michael Dowdall – Executive Editor, Research & Learning


April 2019 marked a year since the launch of the RPS MyCPD app, which contains content from The Pharmaceutical Journal and Clinical Pharmacist. Its aim is to meet the needs of members and pharmacy professionals undergoing revalidation. And it seems to be doing just that – in quarter one 2019, around 1,000 users were accessing content through the RPS MyCPD app every month, completing over 1,400 records of their learning and CPD activities. With updates scheduled over the coming months, the additional revalidation requirements for peer discussion and reflective accounts, as well as over 330 articles from Pharmaceutical Journal Publications now available, this number is certain to grow.

Read more How Pharmaceutical Journal Publications are helping you meet your planned and unplanned learning requirements for revalidation

From community pharmacist to Medical Science Liaison

Sinead Monaghan, Medical Science Liaison, Sanofi

I graduated with a master’s degree in pharmacy from Queen’s University Belfast.I undertook my pre-registration year in a community pharmacy chain in Northern Ireland. I was employed as a pharmacist manager with the same company post pre-registration year. I spent a further four years as a community pharmacist.

I thoroughly enjoyed this role, especially being a pharmacist tutor. This very much sparked my interest in training others. I had always been curious about alternative pharmacist roles, but felt my knowledge of career paths was limited.

Read more From community pharmacist to Medical Science Liaison

Social prescribing – linking patients with support

by Hemant Patel FRPharms, English Pharmacy Board member

Today is Social Prescribing Day. So, what is social prescribing?

Social prescribing enables GPs, pharmacists, nurses and other primary care professionals to refer people to a range of local, non-clinical services via a link worker.

Social prescribing schemes can involve a variety of activities which are typically provided by voluntary and community sector organisations. Examples include volunteering, arts activities, group learning, gardening, befriending, cookery, healthy eating advice and a range of sports.

Link workers give people time and focus on what matters to the person, and as part of their care, connect people to community groups and agencies for practical and emotional support.  With the recent publication of the NHS Long Term Plan and personalised care being marked as a priority, the NHS has promised to support at least 900,000 people to benefit from social prescribing by 2023. Pharmacists have a role to play here. Read more Social prescribing – linking patients with support

Support the RPS Board candidate you believe in

As the guy who, (used to be), on the telly, I know what it feels like to put your head above the parapet.

I had to accept I wouldn’t get everything right, and that critique and criticism, (thanks mum) was part of the gig.

As people start to think about standing for election to the RPS National Pharmacy Board, it’s worth bearing in mind that we are talking about passionate pharmacists who want to make a positive difference to the profession.   Read more Support the RPS Board candidate you believe in

Veterinary medicines – Use them or lose them?

By Rob Morris, FRPhamS, Chair of the RPS Veterinary Pharmacy Forum

In case you didn’t know, pharmacists are in a very privileged position when it comes to the supply of veterinary medicines in the UK. Unlike human medicines, the animal equivalents are regulated and licensed by the Veterinary Medicines Directorate (VMD) – an executive agency sponsored by DEFRA.

Whilst the vast majority of vet medicines are handled by veterinary surgeons, animal health merchants and pet stores, the VMD still regards pharmacists a key supplier to both the farm and pet-owning public. Animal health merchant and pet store owners must ensure they have appropriately trained staff, or Suitably Qualified Persons (SQPs) and also operate from licensed premises which the VMD duly inspect and regulate – rather like our GPhC. The VMD are satisfied that pharmacists already have the appropriate professional knowledge, training and regulation so they do not interfere. Read more Veterinary medicines – Use them or lose them?

Primary care networks: getting started

by Stephanie West, RPS Regional Liaison Pharmacist

One of the things that excites me as a Regional Liaison Pharmacist for RPS is seeing examples of how local primary care professionals are coming together to discuss good patient care, provided by the right practitioner, close to home. So it was fantastic to see clear recognition of the key roles pharmacists play  Read more Primary care networks: getting started

Biosimilars: a great opportunity for pharmacists in England

by Jonathan Campbell, RPS Regional Liaison Pharmacist

Biosimilars have huge benefits for patients and the NHS and offer opportunities for pharmacists too.

The NHS Long Term Plan sets out how “the NHS will move to a new service model in which patients get more options, better support, and properly joined-up care at the right time in the optimal care setting”.

These new models of integrated care will need organisations and their staff to work together across the traditional boundaries of community, general practice and hospital – adopting a system leadership approach to improving population health that puts the patient at its heart. Read more Biosimilars: a great opportunity for pharmacists in England