Patient safety first

By Robbie Turner, RPS Director for England

The publication of the first report by the Community Pharmacy Patient Safety Group is a welcome development which should be applauded.

Bringing together representatives of community pharmacies large and small they have demonstrated a real commitment to openness, transparency, and in learning from each other to improve the safety of the people they serve.

Transparency

The use of real life examples as part of the report has, unsurprisingly, led to a focus on the aspects that have gone wrong in the past rather than the work being done to prevent these happening again. This was always going to be a risk for the group but they took a decision that the real life examples helped to demonstrate why they have made some of the recommendations they have. I think this was a good and brave decision.

If we are to continue to improve the safety of services we provide as pharmacists it is essential that we are able to share our mistakes and discuss how we, as a profession, think they can be prevented from happening again.

The future

The work of the Community Pharmacy Patient Safety Group is an important step towards a safer future for our patients and the public.

To really deliver a future where pharmacists and their teams can be open and transparent when they make honest mistakes we need to remove the fear of being automatically criminalised for reporting dispensing errors.

The Royal Pharmaceutical Society believes that the move to decriminalise single dispensing errors is long overdue and is lobbying hard to ensure this is delivered as soon as possible by the government.

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